Here are our policies regarding deposits, cancellations and credit card surcharges. If you have any questions or concerns, please don’t hesitate to contact us.

All rates are GST inclusive.

Deposit

1 night accommodation charge on making the reservation

Cancellations

7 days or more notification – full refund.
Less then 7 days notification – no refund.

Credit Cards

A 1.5% surcharge applies to Visa and Mastercard transactions.
A 3.5% surcharge applies to Diners Club and American Express transactions.

Refund policy

We are confident that our apartments will meet with your highest expectations. Unfortunately we are unable to guarantee you a specific room number. We can only offer you a refund with 7 days notice or more. In certain circumstances we may be able to give you a refund due to health and safety reasons, shortened stay or non-arrival due to extraordinary circumstances. This refund process may take 2-3 weeks.